State policymakers are introducing bills to ban retailers from using AI-powered personalized pricing, citing concerns over unfair targeting and exploitation.

Pricing based on our online habits has been happening for years, but the introduction of AI has the potential to change the way data is gathered, giving companies access to even more personal ...

AI is transforming more than just how software works. It’s changing how it should be priced. The traditional SaaS playbook—charge by seat, bundle features, sign annual contracts—was built for a ...

Avy Punwasee is a Partner at Revenue Management Labs. We help companies develop and execute pricing solutions to maximize profits. Picture this: You open your favorite fashion app and spot a jacket ...

Artificial intelligence (AI) is transforming how companies set prices—but experts warn algorithm-driven personalized pricing risks alienating consumers and inviting regulatory backlash. Subscribe to ...

While firms market this as “smart pricing,” consumer advocates warn it may be contributing to higher costs, reduced ...

In 2025, the top political issue on New Yorkers’ minds was inflation. Poll after poll showed it ranking above crime, housing, ...

If you feel like you’re being nickel-and-dimed everywhere you shop – you probably are. Instacart has been using a shady AI algorithm that charges different prices to different customers on the same ...

Instacart operator Maplebear Inc. said today it’s going to cancel a controversial experiment that used artificial intelligence to show different prices for different products to some consumers. The ...

In times of volatility, many CEOs double down on belt-tightening. They restructure, consolidate and automate, all in search of incremental savings. But I have found that CEOs often overlook the most ...

*This is a perfect example of how AI can be used against you. Flying during the holidays is always stressful—but in 2025, it’s becoming even more chaotic thanks to new AI-powered pricing tools.