Most people make a common communication mistake that almost instantly makes them sound less confident, according to speaking expert and Texas-based trial lawyer Jefferson Fisher: They say "I'm sorry" ...

Navigating the world of professional services requires not only expertise in your field but also the ability to discern the intentions of potential clients. Assertiveness is an invaluable skill in ...

There are four main types of communication styles: passive, aggressive, passive aggressive, and assertive. These styles can impact our relationships as they affect the way in which we communicate our ...