In a rapidly evolving digital economy, companies are increasingly entering into collaboration agreements with “technology partners”—providers of customer-facing platforms—to deliver integrated digital ...

The leader in sustainable everyday essentials taps Shopify, Ordergroove, and Tapcart to revitalize their technology infrastructure, unlocking innovation and scale Prior to this transition, Grove ...

Paragon Customer Communications is a global company with digital transformation and delivery at its heart. We integrate leading-edge technology and unparalleled expertise to transform the way brands ...

To 84% of today’s customers, the experience a company provides is just as essential as its products or services. It’s no longer a question—focusing on the customer experience has a proven impact on ...

GUANGZHOU, China--(BUSINESS WIRE)--XPENG Inc. (“XPENG,” NYSE: XPEV and HKEX: 9868.HK), a leading Chinese smart EV company and the Volkswagen Group, one of the world’s leading automobile manufacturers, ...

Today’s successful CMOs are fierce customer advocates, unafraid of technological innovation, savvy business strategists and, above all, collaborative leaders. The expectations put on CMOs to spur ...

Opinions expressed by Digital Journal contributors are their own. “The solutions we have today will soon not be enough to provide unparalleled customer satisfaction. Information technology continues ...