The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Solomon Thimothy There’s ...

Mergers and acquisitions conjure images of large, deep-pocketed corporations. But for small and mid-sized companies, mergers and acquisitions can accelerate growth, expand capabilities or enter ...

Becoming a customer-centric organization is more crucial than ever. The importance of putting customers at the heart of business strategies cannot be overstated. Organizations that succeed in this ...

In today’s fast-paced marketplace — where trends and technologies constantly evolve — one principle remains steadfast: customer satisfaction is the key to long-term success. A customer-centric ...

Today’s healthcare professionals, like all of us, are the center of their own universe. They are driven by choice and hyper-connectivity: the very shifts that may be contributing to fluctuating ...

Discover how a service-oriented approach and attention to detail can drive long-term success in real estate and other industries. Adopting a customer-centric approach is essential for cultivating ...

A customer-centric AI strategy has become more than a technological asset — it's a pivotal component of business success. As we witness the digital transformation of commerce — a statement that is ...

All change at the top for UiPath after CEO Rob Enslin announced he’s stepping down as of tomorrow to be replaced by former CEO and company co-Founder Daniel Dines. The announcement took Wall Street by ...