Retail is entering a new phase of digital maturity, one where AI isn’t just a tool to optimize processes, but the engine ...

We’ve all been hearing for some time about the “digital transformation” of retail stores. And to be sure, progress has been made: in supply chain management, sales data analytics, omnichannel ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. On average, we spend four hours and 25 minutes glued to our phones ...

The impact of the digital economy has created challenges for all CEOs, particularly for those in the retail sector. What began as a quest to create the perfect customer experience has made retailers ...

Kim Sang-hyun, vice chairman and CEO of Lotte Retail Group, delivers a keynote speech at an Asia-Pacific Economic Cooperation (APEC) CEO Summit session titled ″Digital Transformation & Retail ...

Introduction Digital transformation is no longer just a buzzword—it is a necessity for businesses and organizations that want ...

Digital transformation is on pretty much every retailer’s to-do list these days. If it wasn’t deemed a priority before the pandemic, it most certainly is now with digital behaviors bred in lockdown ...

Digital transformation is reshaping industries across the globe, redefining how businesses operate and compete. From AI-powered automation to advanced data analytics, organizations now have powerful ...