Raghu Reddy, chief administrative officer of Southfield, Mich.-based MiOrtho Surgery Center and a member of the Ambulatory Surgery Center Association’s education and quality committees, joined ...

Spring is the perfect time to take a fresh look at your business operations, identify inefficiencies and implement strategies for long-term success. In the world of franchising, where consistency and ...

Data Envelopment Analysis (DEA) is a non‐parametric technique for assessing the relative efficiency of decision making units (DMUs) by comparing the ratio of multiple inputs to outputs. Since its ...

The Dalai Lama once wrote, "The more we care for the happiness of others, the greater our own sense of well-being becomes." This simple but profound wisdom captures the spirit of what I call Ethical ...