Zapier reports that integrating humans into AI workflows (HITL) ensures oversight, addresses ambiguity, and enhances decision ...

The hype around automation and AI-driven workflows can obscure a fundamental truth: developers still need human interaction.

The authors argue that generative AI introduces a new class of alignment risks because interaction itself becomes a mechanism of influence. Humans adapt their behavior in response to AI outputs, ...

Generative AI tools are joining the workforce, promising faster, smarter, and more efficient collaboration. A new preprint looks at how well humans and digital colleagues really get along, and one ...

Artificial intelligence (AI) is no longer just an add-on in customer service — it’s a core technology, enhancing speed, accuracy and scalability. But while AI excels at automation and data-driven ...

ServiceNow's acquisition of Moveworks aims to enhance employee interactions and workflow efficiency by integrating advanced ...

Businesses need to integrate technology into their work processes, regardless of their industry. That’s why an estimated 95% of businesses report integrating at least one technological platform into ...

As staffing shortages continue to strain healthcare systems, digital innovation is becoming essential to improve patient access and experience. During a session at Becker’s 31st annual meeting on the ...

The race to build artificial general intelligence continues to intensify with large tech companies investing billions in smarter AI models and powerful computin ...

Biotech startup Labro Inc. has raised $1.5 million in seed funding to accelerate pilot deployments of its flagship automated ...