The ITIL V3 Factsheets Benchmark Guide offers new real-life use, insights and applications for all ITIL V3 processes This 100% re-researched edition includes 5 Lifecycle phases, 19 Processes, 4 ...
Opsware on Tuesday outlined the service-driven focus of ITIL v3 and how important its best practices can be in relationship to data centre automation. In a Webcast hosted by Sunnyvale, Calif.-based ...
It’s been nearly a year since Version 3 of the IT Infrastructure Library (ITIL) came out. The update to ITIL, a framework for best practices in IT service delivery, was intended to sharpen its focus ...
Dubai, United Arab Emirates, June 4, 2007 - HP today announced it has enhanced its service management portfolio to help IT organizations put into operation the capabilities of the recently released IT ...
The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost every ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback