Explore the essential incident management tools tailored for CIOs in 2025, focusing on AI automation, downtime reduction, and improved operational efficiency. Uncover their features, pricing, and ...

Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...

Having already proven their worth in various parts of the country, All-Hazard Type 3 Incident Management Teams (IMT) are now catching on in other areas — and their growth within the last five years is ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. Artificial intelligence (AI) is becoming woven into the fabric of ...

In the 1970's, California (U.S.) resources were severely taxed by major wildfire outbreaks. These incidents required the cooperation of multiple agencies that did not usually work together. Many ...