Why advanced technology accelerates dysfunction when decision rights, workflows, and culture aren’t built to execute.

You’ve crafted the strategy. You’ve built the roadmap. You’ve launched the transformation. But somewhere along the way, momentum stalls. Meetings multiply, decisions slow and delivery drifts. Sound ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...