In 2020, law firms did what they had to do to continue serving their clients. Information governance may have been sacrificed in the face of an urgent, global crisis. As understandable as that is, ...
Many companies are now 5-10 years into their digital transformation journey. I have blogged for two years (here for instance) about how the journey drives companies to forge a more intimate ...
Legacy metrics—uptime, latency, MTTR—no longer capture operational value in an AI-driven world. Mean time to prevention (MTTP ...
Black Book Research Q4 flash survey shows health plans shifting from effort-based sourcing to KPI-backed operating models, ...
Small and midsized CPA firms that are striving to stay independent need to avoid the potential “sand traps” that can stump their growth and eventually threaten their independence. Processing Content ...
In the evolving landscape of higher education, institutions are grappling with how to adapt their governance models to address new trends and technologies. The traditional balance of power and ...
New research and analysis from Boston Consulting Group warns that as AI systems become more autonomous, financial ...
AI isn’t just another tool layer to plug into existing structures. It fundamentally changes how work should flow.
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