Elise Carmichael is the CTO of Lakeside Software, where she oversees the design and delivery of its digital employee experience platform. For decades, companies have taken a reactive approach when ...
The digital age has revolutionized how we do business. Thanks to new and emerging technologies, businesses are more productive, efficient, and profitable than ever before. Unfortunately, the benefits ...
IT GOAT launches Proactive IT Support Services to boost business performance and reduce downtime. Dallas, Texas--(Newsfile Corp. - November 12, 2024) - IT GOAT, a leading managed IT services provider, ...
Building IT resilience is a non-negotiable priority for the financial sector, especially with regulations such as the DORA (Digital Operational Resilience Act) that require institutions to withstand, ...
Proactive Vs. Reactive Support: Shifting Your Focus For Customer Satisfaction In A Tech-Driven World
In today's hyper-connected world, customer experience (CX) reigns supreme. Imagine this: You're engrossed in a movie on a Friday night, popcorn in hand, when your streaming service suddenly sputters ...
As short-staffed higher ed IT departments continue to feel overburdened, colleges and universities could face challenges when deploying and managing devices among faculty and staff. In some cases, the ...
An Acceptable Use Policy (AUP) is a strategic compliance tool that protects people, data, and systems while setting clear ...
A proactive approach to safety helps organizations prevent injuries, avoid costly OSHA violations and foster a strong safety culture built on accountability and communication. Safety is the most ...
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