Benchmarking is the process of comparing what your company is doing with what the best performing company in your industry is doing. Process benchmarking, one of three types of benchmarking, compares ...

Has your parcel carrier rep ever said that you have the best rates in his/her territory? That they can’t believe their pricing department authorized pricing so low? Chances are many of you have heard ...

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As customers look to take advantage of a competitive IT outsourcing market, benchmarking is more important than ever. Service providers and customers are exploring ways to build a better benchmarking ...