There are hundreds of enterprise tools in the marketplace to manage the many different facets in an organization: project management, client relationship management, internal/external business ...

Personal relationship management apps help you improve your relationships with other people. They help you keep track of everything by storing all your contacts, whether friends, family, or work ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

Editor’s note: The column below is from Len DeCandia, the former CPO at J&J. You can click here to read an interview with DeCandia. The financial crisis of 2009 had two measurable outcomes on business ...

If your organization isn’t tapping into the benefits of customer relationship management, it could fall behind the competition. Many business owners are already aware of Customer Relationship ...