QR codes may have only started popping up a few years ago as a pandemic-era contactless technology, but customers are already starting to age out of the original static experience that’s no different ...

SALT LAKE CITY — Walk into Sugar House Station in Salt Lake City, and you'll find it's very similar to any other restaurant in many respects: Cooks prepare the food, runners run the food to the tables ...

We’ve all seen one—a slightly-off email that shows up asking us to click a link to an account we already have (like the phone company, Amazon or Walmart). From there, we’re usually led to a fake ...

Quick response codes, those boxy information-packed cousins to bar codes, are being used by Mesob Ethiopian Restaurant in Montclair, N.J., to engage mobile-technology-savvy guests and spur buzz.

I get it, printing prices are high, and as a business owner, you need to trim those costs wherever you can. Printing restaurant menus can vary widely in cost depending on style, finish, and order size ...

The QR code is back! Introduced in 1994 as a mobile tagging feature for manufacturers, the QR code has been used by marketers since the 2010s, but was hampered by the clunkiness of its use. In 2017, ...

Jaya Saxena is a former correspondent at Eater, and the series editor of Best American Food and Travel Writing. She explores wide ranging topics like labor, identity, and food culture. I keep ...

Pandemic pressures continue to rise as the new Omicron variant spreads and restaurants must find a way to survive—once again. 55% of diners choose contactless payment as one of the top three factors ...

Two employees at the D.C. restaurant Busboys and Poets train on a QR code menu system near the start of the pandemic in May 2020. (Amanda Voisard for The Washington Post) I’m not exactly what you ...

Restaurants supply physical nourishment, but their ultimate contribution to life is spiritual. From the bonds forged with dining partners to the camaraderie shared with fellow patrons to the banter ...