Shoppers are increasingly exploiting return policies with various scams to defraud companies, and it is costing retailers billions. While retailers have tried to mitigate returns, they amounted to ...
Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Ask anyone in retail, and they’ll tell you that returns are ...
This year, many retailers are extending their return windows. Here's a look at policies for some popular big-box retailers ...
Some retailers have cracked down on the timeframe customers can return in-store purchases on major appliances, like refrigerators, dishwashers and washers and dryers. Major retailers like Walmart and ...
IRVINE, Calif.--(BUSINESS WIRE)--Appriss Retail, a leading provider of data and analytics solutions for reducing retail losses and combating return and claim fraud, has released the annual 2024 ...
Retailers understandably want to create strict returns policies to reduce instances of fraudulent or abusive claims. At the same time, a rigid strategy like “no receipt, no returns” can sour loyal ...
The impact of retail returns on profitability continues to pose a challenge for retailers. In 2024 alone, consumers returned $685 billion worth of products —13.21% of total retail sales—with $103 ...
See which retailers are changing their return policies for the holidays, and which are charging fees
The holiday shopping rush is over, which means the return rush will soon follow. But before you head back to the store, check the fine print. Many major retailers are adjusting their return policies, ...
Data from Happy Returns, a UPS-owned reverse logistics company, shows that nearly one in every 10 retail returns in the United States involves fraud. Retailers now lose an estimated $76.5 billion a ...
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