Conversational AI, coupled with semantic search, has drastically improved the baseline for speed, convenience and self-service in customer service. It's no surprise, then, that the industry is ...

Brazil's electoral court has imposed new regulations restricting chatbots from providing advice about who to vote for in upcoming elections - Copyright AFP SEBASTIEN ...

China drafted landmark rules to stop AI chatbots from emotionally manipulating users, including what could become the strictest policy worldwide intended to prevent AI-supported suicides, self-harm, ...

Meta-owned WhatsApp will no longer allow general AI chatbots like ChatGPT, Perplexity, Luzia, and Poke to run on its platform. This new rule will come into effect on January 15, 2026. This means that ...

Artificial intelligence has evolved rapidly over the past decade. What started as simple rule-based chatbots has now transformed into powerful AI systems capable of reasoning, planning, and taking ...

China's cybersecurity regulator on Saturday proposed rules to limit the ability of artificial intelligence to influence human emotions. The draft rules come just days after two Chinese AI chatbot ...

AI chatbots are harvesting user data at an alarming rate, with 30 per cent of them handing it over to third parties, including data brokers. A new report by Surfshark exposes the extent of privacy ...