Salesforce.com has released an application that is expected to build out and bolster its nascent reseller channel. Called “AppExchange OEM Edition,” it is an on-demand platform that independent ...

One of the first contact center providers to join Salesforce pilot program as a premier provider for Service Cloud Voice, now with the ultimate omnichannel solution "We are very excited to have Vonage ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...