See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. Americans, like many people living in the world's wealthiest economies, ...

Businesses in the United States have poured over $100 billion annually into customer experience since 2013 with no significant return, the American Customer Satisfaction Index found in its latest ...

The American Customer Satisfaction Index has released its latest report for mobile phone users in the US. The firm suggests that smartphone users in the US still judge their products by basic features ...

(NewsNation) — Workers in the United States are more dissatisfied with their pay or ability to get ahead than at any time in the last five years, according to a new survey. The Federal Reserve Bank of ...

TROY, Mich.: 17 July 2025 — With home appliances becoming more connected with increased technologies, customer concerns about durability, functionality and performance have increased, according to the ...

US phone satisfaction scores drop to a 10-year low, falling 4% to 78. Customers favor basics like battery life and call quality over new AI features. Apple and Samsung lead the satisfaction rankings, ...

Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping declined, according to a new report from the American Customer Satisfaction Index ...

TROY, Mich.: 28 Sept. 2023 — Telehealth has undergone a transition from pandemic era lifeline to convenient outlet for routine follow-ups, treatment of minor illnesses and mental health service. Along ...

A new report from American Customer Satisfaction Index shows that smartphone satisfaction in the U.S. improved slightly in 2026, with Samsung leading overall phone satisfaction at 81 points, just ...

Patterns of Homologous Repair Deficiency and BRCA1/2 Testing of Ovarian and Breast Cancers: A Real-World Study of Patients in Community Health Settings in the United States Oncologists in 2023 are ...