ChatGPT and Claude are two of the biggest AI chatbots around. But which is best when it comes to handling emails?

Myra Deshmukh worked at Amazon for over a decade and taught a business writing course to other employees. She shares seven tips for improving email communication, including being concise and avoiding ...

Because Gen Z entered the workforce during the digital work era, many young workers are used to the ease of real-time messaging platforms, like Slack. A 2020 survey by consulting firm Creative ...

Many people have been writing emails and texts since middle school. Your audience was interested in what you had to say. And your audience was small. Today, your audience is desperate to delete, defer ...

Jackie Cuevas shares email tips like avoiding sharing personal or sensitive information at work. Cuevas advises against using targeted words in emails because they can lead to unintended HR issues.

Which AI tools excel at email and other short-form writing? Here's how Apple Intelligence, Grammarly, and others performed in turning rough drafts into polished prose. I'm a content specialist with ...