Zendesk replaces deflection bots with specialized AI agents at Relate 2026 — billed only on outcomes the company verifiably resolves.

One AI agent now handles both phone and chat support, sharing knowledge, actions and escalation logic across channels.

Karol G became the first Latina artist to headline the Coachella Valley Music and Arts Festival earlier this month, closing out the festival with a visually massive, culture‑forward set on one of the ...

A new lawsuit alleges that JetBlue collected customers' personal data without their consent and used it to set ticket prices. The proposed class action, filed by New York resident Andrew Phillips, ...

JetBlue has been hit with a class action lawsuit that accuses the airline of leveraging people’s personal data to set ticket prices. The Guardian reports how the lawsuit, filed Wednesday in Brooklyn ...

TERNOPIL, Ukraine, April 23, 2026 /PRNewswire/ -- Help Desk Migration, the automated service by Relokia, has successfully led a massive enterprise data migration for global retail giant Pandora. The ...

WASHINGTON, April 21 (Reuters) - Two Democratic lawmakers on Tuesday asked JetBlue Airways (JBLU.O), opens new tab to answer questions about whether it was using customer personal data to set ticket ...

A threat actor tracked as UNC6783 is compromising business process outsourcing (BPO) providers to gain access to high-value companies across multiple sectors. According to the Google Threat ...

The window for purchasing tickets for the 2028 Los Angeles Olympic Games officially opens this week. Southern California and Oklahoma residents will be able to buy tickets for the 2028 Olympics April ...

There's still more than two years remaining before the Olympics return to L.A., but fans can lock in their seats this week when tickets officially go on sale. The first tickets will go on sale from ...

Dr. Dre and Snoop Dogg perform at the Los Angeles 2028 Olympic Games handover celebration in Long Beach in August 2024. L.A. 2028 Olympic tickets go on sale this week for people who live in Southern ...

Have any lucky numbers? This may be your sign to play them next time you buy a lotto ticket. One Illinois mother did just that -- playing a March 13 Lucky Day Lotto game using her children's birthday ...