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We’re moving at Zoom speed to help you keep up with increasing customer expectations in the #CX world. ⚡ Zoom AI Companion is available across all eligible Zoom Contact Center packages at no additional cost for eligible paid plans. Plus, we’re optimizing customer experience beyond the contact center with Zoom Revenue Accelerator and Zoom Events. Here are 10 new CX updates to help you stay one step ahead 👉 https://zm.me/3x0YczV | Zoom
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We’re moving at Zoom speed to help you keep up with increasing customer expectations in the #CX world. ⚡ Zoom AI Companion is available across all eligible Zoom Contact Center packages at no additional cost for eligible paid plans. Plus, we’re optimizing customer experience beyond the contact center with Zoom Revenue Accelerator and Zoom Events. Here are 10 new CX updates to help you stay one step ahead 👉 https://zm.me/3x0YczV | Zoom
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Zoom on Instagram: "How do you delight MILLIONS of fans without burning out your team? ⚾ @mlb™ extended Zoom to its contact center to deliver faster, smarter support while keeping its team efficient. Using Zoom CX with AI Expert Assist, MLB™ can: 🕒 Save 392 supervisor hours per week 📞 Review 50% more calls ⚡ Resolve fan issues faster 💡 Coach agents smarter with real-time insights The result? A contact center with AI support that keeps fans cheering. Now that’s a smart play. 😉 Click the link
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During the height of remote learning, Chapman University professor Dr. James Brown was surprised by his students during their final Zoom class. As the session began, each student turned on their camera holding handwritten signs thanking him for his kindness, energy, and support throughout the semester. Overwhelmed, Dr. Brown became emotional, telling them, “You’re gonna make me cry.” The heartwarming moment was recorded and shared on TikTok by student Lauren Herrle, quickly going viral as a symb
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